Client : Biggest 4G telecom network PAN India  Location : Currently hiring for following locations - Chandigarh, Lucknow, Patna, Mumbai, Pune, Bhopal, Ahmedabad  Role:  - Agency management for collection & retention for all buckets.  - To manage the manpower at agency & store level to ensure the maximum interaction, resolution & payment conversion in minimum time  - Taking care of bill printing, distribution & delivery, main KRA is to maintain BNR within AoP level.  - Action plan to maximize the contact ability for early resolution over phone.  - To put efforts to maximize contacts during field visit to ensure maximum issue caught are resolved & convert into payments.  - Taking care of barring, to maintain as per AoP.  - Providing an early resolution to irate customers to avoid termination from network.  - Retention of customers providing them specific retention tools.  - To ensure collection from non retained customers to bring bad debt at an acceptable & AOP level.

Mumbai

Pune

Gujarat

Chandigarh

Bihar

Others

AGM/DGM - Billing & Collection - Customer Service - Telecom  

AGM/DGM - Billing & Collection - Customer Service - Telecom   ,Job Description for AGM/DGM - Billing & Collection - Customer Service - Telecom   in Jobrr Search & HR Consulting in  Mumbai Pune Gujarat MP Chandigarh Bihar UP Others for (10-15) years of experience. Apply Now!

Job Description for AGM/DGM - Billing & Collection - Customer Service - Telecom   in Jobrr Search & HR Consulting in  Mumbai Pune Gujarat MP Chandigarh Bihar UP Others for (10-15) years of experience. Apply Now!