Advantmed - Director - Project Management Office

Primary Purpose: Responsible for establishing and running the Project Management Office with the objective of ensuring all client and internal projects are delivered using a - best-practice- Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.

Key Job outcomes:

PMO Management

- The director of the PMO supervises the team that provides project management support functions and administrative support to project managers.

- Develop and implement full functioning, PMO for the consistent methods and tools for project initiation, team structure, financial management, risk management, new product development processes, project/program reviews, escalation processes, business case development and cross-functional team leadership.

- Drive a continuous improvement culture/mindset with respect to project delivery and leadership demonstrated through the utilization of useful project performance metrics and defined performance improvement plans.

- Plan, direct, coordinate, and lead activities of Advantmed project to ensure that goals, objectives and all elements are accomplished within the prescribed time frame and funding parameters.

- Contribute to organizational business and budget planning process

- Partner with leadership teams to ensure appropriate planning, execution, visibility, tracking, and leadership to enhance project success rates.

- Develop and implement project performance metrics to provide a data-centric view of PMO performance and to validate improvement on an ongoing basis.

- Responsible for accumulating and disseminating PMO best practices. Drives the use of best practices and applies lessons learned to improve select performance outcomes.

- Proactively engage with Directors and service line heads to identify opportunities for business improvements and projects that can help achieve company's strategic initiatives.

- Manage the administration for project submissions and approvals through the agreed prioritization and approval process, maintaining a pipeline of approved projects

- Ensures a clear and consistent approach is in place to manage risk with alignment to the Finance & Business risk and the corporate risk.

- Collate qualitative and quantitative information on project performance for the preparation and production of project reports for internal management purposes

- Work closely with Business Services teams to devise, develop and deliver appropriate and proportionate systems to evaluate key activities at a project level

- Thrives in an accountability-based environment with measurement.

- Carry out duties and responsibilities of the post at all times in compliance with Organization policies - especially confidentiality.

Project Delivery

- Leads departmental or cross-functional teams, focused on delivering new or upgrading existing products

- Ensure detailed project, implementation or actions plans are created for the duration of each project as appropriate.

- Ensure projects have requirements documented and agreed to ensure that project activity meets agreed project objectives

- Ensure monitoring of progress against all projects is timely and accurate and enables Sponsors and stakeholders have visibility and sufficient information to make the required decisions

- Ensure risks, issues and dependencies are being recorded, monitored and proactively managed to minimize disruption to successful delivery

- Participate in project reviews, approvals, and gating processes

- Facilitates sharing of best practices through informal communities of action, PMO collaboration and/or formal training sessions to enable a consistent approach across all projects

- Develop, produce and implement new systems and processes to optimize more effective project management as required and within the framework of the organizations Project Delivery Approach

- Deliver an effective and timely schedule of project communications liaising with the relevant Sponsors and stakeholders including the Communications Team

- Encourage knowledge transfer and lessons learnt activities within the PMO and business project teams to drive best practice.

- Track and monitor budget against planned targets & Projects

- Ensure post project reviews are in place and include lessons learnt exercises which identify both positive and negative outcomes to be actioned.

Work Relations:

Internal:

- Reporting to Chief Operating Officer for all functional.

- Interfacing with all service level heads and managers based out of India as well as other global offices. (24 X 7 work environment).

- Interfacing with Business development, Finance, Human resources, administration and software development teams for account management and Client interface all functional as well as operational issues.

External:

- Interface with potential and existing vendors and channel partners.

Desired Key Expertise for the job:

- Exposure of different industries is desirable.

- Exposure of Product/Service creation is desirable.

- Significant experience at a director level in a PMO Function

- Recognized formal project management qualification (PMP/APMP/Prince2/P30 or equivalent) is desirable

- Exposure with multiple project management tools.

- Exceptional, demonstrable knowledge of Microsoft Office.

- US Health Care Industry Knowledge.

- Experience in managing onshore (USA) Project manager.

- Experience in managing onshore client projects.

- Ability to manage a range of projects types and complex business initiatives and change programs.

- Ownership of the organization's Project Delivery Approach, its implementation, establishment and iteration

- Ability to and experience of providing input to organizational business and budget planning

- Good understanding of performance management frameworks and tools in the delivery of business objectives

- Team creation and management experience with the ability to manage and motive virtual or matrix project teams as well as the PMO.

- Ability to express complex technical concepts effectively, both verbally and in writing.

- Ability to work well with people from many different disciplines with varying degrees of technical experience.

- Should have exposure to working with US time zone interface.

- Extremely strong analytical and problem -solving skills.

- Proven strong negotiating and consensus building abilities.

- Proven skills to work effectively across internal functional areas in ambiguous situations.

- Highly self- motivated, self- directed, and attentive to detail.

- Ability to effectively prioritize and execute tasks in a high- pressure environment.

- Experience of Project Management in agile and scrum methodology

Experience & Qualification:

- Minimum of Bachelor's Degree in management, business, or related field (with PMP Certification).

- Total experience between 12 to 16 year Minimum 2 years of experience & exposure at director level of creating/ heading / leading project management department in mid to large organization.

- Extensive experience providing practical direction on information and Management platforms.

Expected Competencies:

Pioneering, Affability, Persuasiveness, Friendliness, Positivity, Rapport, Communication, Activity, Restlessness, Alertness, Urgency, Ebullience, Animation, Flexibility, Persistence, Independence, Strong Will,

1. Strong time and capacity management skills; able to work across the organization on multiple projects simultaneously, managing expectations and prioritizing workloads.

2. Adaptable to change; able to respond to shifting requirements and priorities

3. Well organized and structured approach to work with good attention to detail.

4. Project management skills - preferably a formal project management qualification