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Currently we are hiring in the area of Delivery Management - Chemical & Natural Resources for our tier 1 IT client.
Client: Leading IT Player
Location: Mumbai / Pune
Career Level: Sr. Manager
Experience: 15-20 years
Experience Profile:
- Overall 15+ years of experience in IT services
- Project/Program Management Experience in handling large Engagements (100+ FTEs)
- At least 2+ years of direct client facing/onshore experience in lead roles.
Global Delivery Management:
- Proven experience in global delivery of ADM services - ERP/Custom software environment
- Strong Experience in Chemical & Natural Resources
- Should have managed teams from client site to offshore in delivering large programs
- Strong Analytical/Problem solving skills
- Good understanding of Project Financials and key levers that influence profitability
- Manage delivery in multivendor environment
- Knowledge of software quality process / CMM
- Proven track record of managing project deliverables on time, under budget and quality
- Pro-active Risk and Escalation Management
- Accountable for CSAT
Client Management:
- Strong Communication skills and ability to confidently communicate a point of view
- Strong understanding of key client stakeholders/organization and the Power Map Equations
- Ability to quickly get plugged into the Account team and gain understanding of Account Plan and key client and internal stakeholders
- Ability to listen to a client and arrive at a Problem Definition/Business Case
- Proven experience in deal process - presales, solution and contract process
- Strong Representative of the companys Brand
- Grow into the Trusted Advisor position
- Experience in Contract/Commercial Management. Ability to engage with Contract Management/Legal teams as appropriate
- Escalation Management
- Front ending and qualifying new opportunities. Be on the constant lookout for Up Selling/Cross Selling other offerings
- Well versed with the industry dynamics and knowledgeable about emerging trends
Personality:
- Good Communication and Problem Solving skills
- Should be hands on, get into details of engagements. Rolling up sleeves when necessary
- Collaborative approach, both within the firm and with the client organizations
- Constantly keep developing the network within the firm and client site
- Ability to objectively navigate through the various stakeholder equations and deliver results
- Well versed in project financials
Please apply asap if this post interests you so that we connect with you asap,
HR Access Team
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