Garima Dhingra, SAP HR Functional Consultant

Pooja Gupta, IT Operations Sr. Analyst

Neha S. Athanikar, Manager - Accenture Strategy

Vibhuti Thakkar, Manager - Accenture Strategy

Skill/Operating Group SFDC [S&CS-Services]   Location Mumbai/Bangalore/Gurgaon   Principal Duties   And Responsibilities:   - Develop business requirements, solution design for implementation of CRM solutions. Strategize the change process and assist client in implementing an effective CRM solution  - Provide probable solution options for customer service sales processes and functional architecture and act as an SME for full scale CRM implementation  - Collect, formulate, and disseminate best practices on solution positioning and delivery for customers and formulate into intellectual property to grow our practice and library of tools; pro-actively identify existing or pending knowledge gaps and act to address them  Qualifications:   - Bachelor's degree in related field or equivalent experience. MBA is preferred  - CRM functional certifications in SFDC - Sales, Service (good to have in additional CRMs)  Experience:   - CRM Business Analyst with 2-4 years of experience in CRM solution/design/implementation (4+ CRM implementations of decent size)  - Extensive experience of hands-on roles in implementing CRM, specifically in the areas of solution or functional design, prescriptive business requirements assessment and solutioning, leading and coordinating solution design, and deployment across multi-dimensional team  Key Competencies and Skills:   - In-depth understanding of the capabilities and constraints of the SFDC CRM application is a MUST and need to be SFDC certified  - Good to have understanding or working knowledge on other CRMs; SAP, Oracle, Microsoft Dynamics, Pega  - Very strong communication skills and habits, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills   - Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems  - Desire to be hands-on and in the field, guiding implementations and teams in creating the best solution and ensuring the success of that solution  - Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques  - Full lifecycle experience from: solution definition, solution architecture definition to design

Delhi NCR

Mumbai

Bangalore

Others

Accenture - S&CS Services - SFDC Consultant 

Accenture - S&CS Services - SFDC Consultant  ,Job Description for Accenture - S&CS Services - SFDC Consultant  in Accenture in  Delhi NCR Mumbai Bangalore Others for (4-8) years of experience. Apply Now!

Job Description for Accenture - S&CS Services - SFDC Consultant  in Accenture in  Delhi NCR Mumbai Bangalore Others for (4-8) years of experience. Apply Now!