Accenture - SDM - Digital Operations

Work Location : Hyderabad / Gurgaon

Level : GM / AVP

Shift : 24X7 operations

Job Purpose / Key Role: SDM Digital Marketing Operations - Platforms / Publishers / Ad-words -AD Operations / Troubleshooting

- Provide inputs to projects strategic directions, execution and implementation of its plans, programs and operational policies, ensuring continued growth and profitability. The Operations Manager shall help manage the operational aspects of the project assigned to him/her by the Unit Lead.

- Meeting metrics

- Improve operating efficiency, value creation and transformation

- Develop people

- Develop relationship with client counterparts

- Manage contract terms and conditions

- Coordinate and manage assigned capability roles

Education :

- Masters degree in Business Administration

- Bachelors degree in either Business, Sciences, or Arts or related experience required

- Certification/ Other Skills Required

- Basic technical knowledge

A working knowledge of MS Office products

Experience :

- Minimum 12-15 years IT/BPO/ITES

- Supervisory experience required of teams greater than 50 FTEs

- High attention to detail

- Experience in client relationship management and team management

- Digital marketing experience preferred.

- Ability to quickly identify and provide recommendations on issues

- Strong proficiency in English communication - both written and oral

- Strong motivation

- Ability to prioritize and multi-task