[24]7 Inc - Project Manager - Transition & Capacity Planning - BPO

24/7 Inc - Project Manager - Transition & Capacity Planning - BPO (7-12 yrs) (7-12 yrs)

Process Description: Customer Service, Tech Support, Sales

Other's Requirement :

- Decision making ability at different situations

- Coordination with clients, internal operations and support functions

- Project Reporting

- Basic data analytical and reporting skills

- Accurately plan capacity requirements as per revenue projections

- Generate and publish short and long term forecasts on capacity

- Planning of training room requirements

- Provide pre-sales support for RFPs