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Senior Manager Employee Relations
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Written by MBA Jobs
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Sunday, 07 June 2009 |
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Job Code: 6582
Location: Position
Senior Manager Employee Relations
Location
South
Company
MNC
Experience
8-12 Years; from BPO/KPO/IT companies only
Salary Budget
Maximum of 15 Lacs per annum
Area Description
On boarding
- Meet all new hires within the first 30 days
- Ensure compliance processes are adhered to for all new hires
- Goal setting within a month of joining
- Create a meaningful new hire orientation & training program for employees joining the vertical along with the L&D team
Employee Engagement and Retention
- Plan and conduct monthly welfare events for teams
- to include cultural, community service, sports, intellectual, etc.
- Responsible for R&R in the division. Will be the
- central point of contact for all nominations and liaise proactively with the
- Operations leadership to ensure complete transparency
- Identify employees who are at risk and ensure
- recommendations are made to manage attrition. Working closely with and
- providing counsel to Operations leadership on the subject of effective
- retention planning
- Organise forums, working groups, seminars, road
- shows, training sessions, and other information-sharing activities involving
- staff
- Creatively strive to educate/mentor Operations
- leadership (at all levels) on the absolute necessity to cultivate, nurture
- and develop relationships with all employees as the first step towards
- focused and proactive retention practices
- Facilitate and coordinate Town Hall Meetings,
- Round Table Sessions and Coffee Sessions to further reinforce relationship
- building
Employee Communication
- Prepare appropriate communication materials inline with the corporate communication policy
- Manage communication through the Intranet along with other RMs
- Create tools and programs that integrate, grow and retain employees within the vertical
- Manage the dispute resolution process within the vertical
- Conduct open houses, skip level meetings with the Managers / employees to understand the issues/concerns
- Conduct shift meetings on a monthly basis to ensure HR issues are addressed
- Ensure timely & appropriate dissemination of all employee communication
- Responsible for timely closure of these issues
Reply to john chinnadorai
mailto:john@customerlinks.net
Mobile;;(0)9844063580
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