Job Code: 19045 Location: We have been engaged by a Research Arm of Global Business & Strategy Consulting firm, to source talent to help them grow their business. The job details are as under.
Position: Knowledge Specialist
Location: Gurgaon
Skills & Education Required: - BA or equivalent undergraduate degree required with strong academic credentials
- 4+ years experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, finance, strategic planning, business development, product development, account planning, and/or project management
- Experience in either Consumer Products/Retail or Industrial Goods & Services sectors preferred
- Passion for business issues; intellectual curiosity and thirst for learning
- Results focused
- Ability to self motivate and work semi-autonomously
- Excellent written and verbal communication skills
- Strong presentation skills – ability to communicate with senior business executives
- Strong problem solving and analytical abilities
- Superior customer service attitude and ability to contribute on a team
- Knowledge of PC applications, including Microsoft Power Point, Excel and Word
JOB RESPONSIBILITIES
Coordinates and manages the global capture and sharing of Company’s knowledge base within a capability or industry practice area
- Captures case-related information from client development and case team efforts into Company’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, industry overviews, workplans and data sources, as well as the meta-tagging of case information to facilitate user searching
- Contacts client case teams and practice affiliates to understand work and solicit best content to fill ongoing practice content needs
- Coordinates with other Knowledge Specialists to identifying cross practice content priorities and works as part of a team to capture and codify materials
- Contributes to periodic product, service and trend updates: identifying priority Company cases, executing research and analysis, codifying case examples and packaging insights
- Helps create and package content and insights in a manner consistent with Company’s professional standards guidelines
- Manages, designs and maintains industry sector and capability area Practice site(s) on Company’s intranet; ensures newest cases and insights are represented; identifies content gaps
- Reviews Knowledge Management and other relevant progress metrics to improve how Company captures and shares its intellectual property (IP)
- Helps identify leading Company experts on key topics within the practice area
- Conducts external market research to identify major industry or capability trends
- Supports new product development and deployment efforts as needed
Provides support to Partners and other members of the consulting staff on selling and serving activities
- Helps arm client development and case teams with the “latest and greatest” Company capability and industry perspectives
- Assists with proposal development in select situations
Supports the Practice Leader and Practice Area Manager as they develop Practice Strategy and manage Practice Operations
- Coordinates development of the annual practice strategic plan and budget
- Provides account planning support
- Tracks and analyzes underlying drivers of practice revenue growth
- Supports content planning and logistics for annual practice meetings and pipeline calls
- Assists with practice affiliate communication and team building including the preparation of quarterly knowledge sharing e-mails to interested partners and managers
- Supports Company brand building efforts as needed (in coordination with the marketing department)
Serves as a member of Company’s global Product, Practice & Knowledge team according to Company’s Operating Principles:
- Contributes as a member of a larger team (e.g., participates in Product, Practice & Knowledge group projects, training, experience sharing, mentoring and other initiatives, etc.)
- Regularly communicates issues and progress to Practice Area Manager(s)
- Demonstrates flexibility with the changing demands of a fast-paced and exciting industry
- Liaises with others as necessary, including members of the global services departments
Please forward your updated CV and current CTC to jagriti@zeusconsulting.in. Mails without CTC mentioned would be ignored.
Best Regards
Jagriti Sadhana Arora jagriti@zeusconsulting.in
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