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Deloitte - Knowledge Associate (3+ yrs)
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Written by MBA Jobs
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Tuesday, 31 August 2010 |
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Job Code: 18966
Location:
About Deloitte
“Deloitte” is the brand under which 165,000 dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu (DTT), a Swiss Verein. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTT helps coordinate the activities of the member firms, but does not itself provide services to clients. DTT and the member firms are separate and distinct legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only liable for their own acts or omissions, not those of any other entity. Each DTT member firm is structured differently in accordance with national laws, regulations, customary practice and other factors, and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
In the United States, Deloitte LLP is the member firm of DTT. Like DTT, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP.
Work Experience: 3 – 6 years
Required Skills:
- Strong client relationship management skills
- Strong people management and project management
- Experience with handling document management/content management systems. Eg: Microsoft Content Management System/Sharepoint System or
- Experience with portal management
- Excellent verbal and written communication skills.
- Strong analytical, problem solving and critical thinking skills.
- Understanding of professional services and KM technologies.
- Knowledge of web development technologies - HTML, Photoshop, Flash
Job Purpose
Manage the Knowledge Management team for different practice areas. This team manages content/knowledge developed by Deloitte practitioners and develop KM solutions to provide efficient and effective access to Industry specific knowledge.
Key Job Responsibilities
1. Guide team members on developing CM/KM solutions from technical usability and business application perspective
2. Demonstrate basic understanding of one or more industries including Financial Services, Consumer & Industrial Products, Health Science & Government, Technology, Media and Telecom, Energy & Resources
3. Liaison with the US based counterparts and internal clients to scope content management requirements.
4. Project planning, resource allocation to manage and deliver multiple projects.
5. Develop and manage project delivery processes, including production and quality assurance.
6. Recruit, mentor, and administratively manage teams, including performance assessment.
7. Demonstrate very strong technical skills in MS Office suite – Word, PowerPoint, Excel, Access and HTML
8. Develop and implement training programs on MS office suite, Content Management System, Business lines knowledge, and Industry knowledge
9. Reporting of Performance metrics
Additional Information
- Highly developed personal and professional ethics will be expected of the incumbent.
- Ability to build professional relationships, a spirit of co-operation, and a flexible approach to work will be assets.
- The job demands problem-solving skills, resilience, and a positive attitude.
- Experience in working with US clients is a plus. Since the job requires significant coordination with US colleagues, the ability to network with US counterparts is important.
- Previous experience in Knowledge/Content management or KPO would be preferred.
Please send your resume to rboyi@deloitte.com
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