|
HSBC - IT Procurement (8+ yrs)
|
|
Written by MBA Jobs
|
|
|
Thursday, 01 July 2010 |
|
Job Code: 16695
Location: Business: HSBC GLOBAL RESOURCING (Hyderabad)
Role Title
AVP –Procurement IT
Head of Purchasing GR To be completed by HR
Role Purpose (overall high level summary of the role)
Purchasing function has been established to ensure a coordinated and strategic approach to buying goods and services across HSBC by leveraging on HSBC Group volume and applying market best practices and ensuring HSBC reputation and financial risks are protected. The aim is to contribute to reducing the overall HSBC operating costs and improve HSBC competitive position.
Plan, drive and manage IT Category Plan and Strategic Sourcing activities for all IT goods and Services for Global Resourcing (all GSCs). This includes but not limited to spend and budget analysis, market research and category bench marking, price/cost analysis, commodity best practice, new product development and industry trends and benchmarking.
Directly accountable for the successful implementation and timely execution of sourcing and contracting strategies and the subsequent delivery of significant sustainable TCO savings for the assigned category.
Engagement and coordination with Senior IT Management Team to ensure the sourcing strategies are aligned with Business Plan strategies. Act as internal change agent through fact and knowledge based influencing.
Engagement and coordination with local Purchasing Team and local IT Heads to ensure successful execution of project deliverables.
Manages the vendor relationship with Key IT vendors and safeguard the bank’s legal and contractual position.
The role also needs observing the highest professional standards and business ethics.
Principal Accountabilities
How they are achieved/measured
Weighting
* Responsible for the development and successful implementation and execution of Global Resourcing IT Category Plan and IT Contracting Plan
* This needs to be performed with Business Unit approval
Utilizing the Strategic Sourcing and Category Planning methodologies to perform the following:-
o GR IT spend analysis, budget analysis and understanding Business Unit strategies to fully comprehend HSBC requirements.
o Market analysis, industry best practice and industry trends for benchmarking to ensure HSBC procurement costs remain competitive. This includes but not limited to Outsourcing/in-house options.
o Develop annual contracting plan and IT Category procurement plan which will directly impact GR IT acquisition and operating costs across regions/sites.
o Engage and obtain buy-in for the ACP and Category Plan from CIO and the various Heads of IT divisions (Telecom, Enterprise Server, IT Support).
o Accountable for the implementation and ultimate success of planned strategies, focusing on delivering the business requirement with the best commercial and contractual arrangement.
o Liaison and co-operative action with departments, divisions, subsidiaries and Group Companies and through such liaison identification of new commercial opportunities in a Group wide role so that expenditure is professionally managed.
* To negotiate and implement terms and conditions of contract so as to assure maximum benefit, contractual protection and risk minimisation for GSC.
* Negotiations are frequently complex, and are usually conducted with Senior Executives of the supplying companies.
o Develop and issue the RFP.
o Identify and evaluate financial and technical capabilities of potential Vendors.
o Critically review the Scope of Works and Services and Service level agreements.
o Tender evaluations; develop negotiation strategies and Vendor communication plan.
o Negotiate for best commercial and contractual clauses for HSBC, engaging appropriate subject matter experts, e.g. Legal, Tax, Finance, Security etc, taking into consideration HSBC immediate and future requirements.
o Accountable for proper contracting process including but not limited to ensuring appropriate and adequate dispute resolution and risk management process and clauses are built into the contracts, contract approval and contract execution.
Inadequate management of significant third party supplies of IT goods and services can lead to a failure to meet our operational and business requirements which, in turn, may involve regulatory breaches, civil or monetary penalties and damage both to shareholder value and to our reputation/brand image. Where HSBC is heavily reliant on a third party supply arrangement, the assessment and management of the above risks are necessary to ensure that they can be adequately controlled and mitigated.
This role is responsible for implementation of Vendor Management process for key IT Suppliers
o Engaging Heads of various IT divisions across GR IT function on Vendor management.
o Engage and educate the various IT teams on Group Vendor Management process.
o Coordinate the Vendor management process for IT division including initial risk assessments, risk mitigation plan and financial evaluations and Vendor due diligence.
o Effective and timely administration of complex and critical Vendor failure incidents which may disrupt our operations/business continuity.
o Assist Business Unit in Vendor Contract exit management strategy/plan.
* Deliver year on year improvements in the quality, cost and delivery of services and products through the commercial management of vendors and continuous benchmarking process. Achieve annual savings target.
o Work with suppliers and internal customers to identify and implement process improvements and other cost reduction initiatives to achieve sustainable saves.
o Continuous benchmarking and sharing of best practice across HSBC Group and across Industry.
o Maintain, through ongoing market research, an understanding of technological development to ensure that the GSC takes full advantage of any resultant commercial and operational benefits. Liaising closely with user departments to strongly influence specifications and to determine subsequent sourcing and commercial strategies.
o Review of supplier relationships with different areas of GSC to ensure opportunities for synergy are fully exploited.
* Maintain, through ongoing market research, an understanding of technological development to ensure that the GSC takes full advantage of any resultant commercial and operational benefits. Liaising closely with user departments to strongly influence specifications and to determine subsequent sourcing and commercial strategies.
o Use of various IT benchmarking tools e.g. Gartner’s report, IT periodicals to perform benchmarking process and develop the appropriate action plan to conceptualize and actualize the findings.
o Building and maintaining strong business relationships with Business Units, IT Procurement team and vendors.
* Awareness of the dynamic changes surrounding HSBC: e.g. organization and strategy changes, economic and political changes which may impact the existing IT Category strategies and contracts.
* Communicate potential commercial decisions which may influence existing or potential relationships by liaising as necessary with the appropriate Corporate Relationship Manager.
o Keeping abreast of the dynamics surrounding HSBC procurement activities.
o Fine tuning IT procurement strategies in response to these changes to ensure the strategies remains relevant and HSBC commercial and legal risks remain protected.
o Timely and effective communication with relationship managers of suppliers.
* To line manage IT projects across GSCs to assist the local Team in successful execution of local IT projects.
o Implementing an effective communication and management process with the Team.
o By ensuring project requirements are understood, agreed and delivered by the local Teams as per planned.
Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)
* Business Units buy-in- Influencing the business units to change the current way of doing business and challenging the status-quo.
* IT Products and Services are often complex and also critical in nature, hence requires this person to be an expert in both Category and procurement process.
* IT Products and Services in HSBC are so diverse and cut across many sub-categories e.g. Hardware, Software, Maintenance, Server, Leaseline. Due to the diverse nature of the spend categories, it also requires different risk management approach.
* Forecasting - purchase activities based on previous performance levels.
* Market research – IT market has the fastest clock spin among the various categories and product lifecycles are extremely short. Latest development, revisions and enhancements with respect to products and services happening in the market and keeping abreast on the happenings.
* Price Control – Keep check on the inflation and negotiate the best possible terms on volumes to control increase in the cost and achieve savings.
* Controlling effects of price increase in supply base
* Policies & Procedures – implement policies and procedures on the contractual agreements.
* Ensuring project timelines are met and savings objective are achieved.
* Support IT initiatives e.g. ITAM. ITAM is a Global IT Asset Management initiative, the scope of which pertains to all contractual entitlement, usage inventory and compliance issues related to the asset life cycle for both hardware and software. This is a critical IT project which aims to take stock and manage IT assets lifecycle in a cost efficient manner.
The challenge is that the project is in development stage and more support is envisaged which will challenge the resource requirement.
* Emergency and urgent requirements – Products and services sought within short notice and not in accordance to the AOP.
* Interference – From other departments on commercial finalisation
* Liaisoning – Within the sites and implementation
Role Context (The environment and operating conditions of the role including the extent of guidance and authority)
Global Resourcing is a key strategic initiative of the HSBC Group for centralising back office operations of Group entities from around the world. Global Resourcing is a major contributor to the Group Strategic Plan of improving the cost income ratio of its businesses.
Global Resourcing is expanding at a rapid pace. To procure diverse infrastructural equipment, products and services to be in line with the rapid growth demands for a professional approach towards purchasing.
The jobholder has the ability to finalise the commercial negotiations with respect to the ongoing requirements but has to refer to Head of Purchasing GR for any major decisions.
The job holder is guided by Head of Purchasing, Group Standards Manual, Group Purchasing Manual, Group FIM, Group Savings Manual and local laws and regulations.
Management of Risk (GHR / FIM requirements)
To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.
To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
Observation of Internal Controls (GHR / FIM requirements)
To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators (see HR FIM section 3.7 and GCL 050044 on Sarbanes-Oxley and Internal controls)
Role Dimensions (e.g. balance sheet size, lending or expenditure limits, size/volume of transactions, budget, etc. in USD’000)
The jobholder is not authorised to any limits of approval at this stage. However, the annual IT spend is approximately USD15Million.
Education / Relevant Experience / Other Qualifications (e.g. Knowledge, Skills, Professional Qualifications required)
(For the role – not the role holder. Minimum requirements of the role)
* A minimum 8 years experience in Purchasing Management, preferably in more than one role and across a wide range of IT products and services, including but not limited to Desktop/Laptop/Monitors/Servers/PC maintenance, IT cabling, Server Maintenance/IT Software.
* Excellent communication skills, both verbal and written, to enable effective communication at the most senior levels.
* Be an experienced and effective negotiator at an advanced level.
* Knowledgeable in contract terms and conditions and able to negotiate the terms
* Be able to maintain working relationships with suppliers and colleagues at all levels.
* MBA or Masters in Supply Chain. Preferably hold Chartered Institute of Purchasing and Supply qualification.
* Excellent leadership qualities, able to motivate and inspire team.
* A strong desire to achieve outstanding customer service.
* Possess a strong understanding and working knowledge of Indian law.
* Possess excellent analytical skills, ability to analyze complex problems and excelelnt problem solving skills.
* Possess good management skills and business awareness.
* Possess strong business and commercial awareness.
* Be PC literate, including Advanced Excel and Word skills.
Candidates can send their profiles to jpabhishek@searchlight.co.in or can reach me @ (040) 40101210/11.
|
|
