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Strategic Account Manager (7-10 yrs)
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Written by MBA Jobs
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Monday, 05 April 2010 |
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Job Code: 14133
Location: DESIGNATION Strategic Account Manager
PURPOSE OF THE JOB
To provide single point of ownership to the strategic customers as identified by Company and engage in relationship management at all levels within the customers’ organization. To achieve higher penetration for the entire bandwidth of Company's offerings higher penetration for the entire bandwidth of Company's offerings
ORGANIZATIONAL RELATIONSHIP
Reports to: Regional Business Manager / Regional Business Head
Supervises: Not applicable
Coordinates with: Product manager, Operations, RM, FM and SI, Services, Solutions, Consulting & Finance
Other external clients: Customers, Consultants & Principals
SCOPE OF RESPONSIBILITY Regional/National
KEY RESPONSIBILITIES
& ACCOUNTABILITIES
• Annual revenue accountability – Rs 100 - 150 Cr approx ( subject to change as per the year plan)
• To provide single point of ownership to the strategic customers as identified by Company and engage in relationship management at all levels within the customers organization
• Responsible for positioning Company’s offering and increasing mind-share among the customers by developing/managing accounts
• Responsible for being a single face of Company to the customers for the entire account
• Develop a strategic relationship with the accounts, which is mutually beneficial at all, levels.
• Transactional calls (meetings to sort out issues related to deliveries, proposals, pricing, support problems etc.)
• Responsible for contributing quality information on Market, Industry, competition, win loss analysis of large orders & account information to the KM initiative
• Responsible for data collation, account planning, collections, strategy development, MIS and etc
• Identify and map accounts from the organization point of view and unearth their latent needs and get business for new LOB's.
• Goaled on revenue generation and customer satisfaction for strategic accounts
• Make decisions relating to top management engagement matrix and leverage with internal divisions within Company to fulfill customer needs.
• Establish and enhance relationship with customers and principals & ability to interact with senior management (customers)
NECESSARY KNOWLEDGE, SKILLS & ABILITIES
Qualifications: BE/ MBA
Experience: 7-10 years
Technical & Professional Competencies:
Business Expertise and knowledge of sales process & the business nuances
Understanding of technology (hardware & software) and Sales and account management
High self drive and confidence
Good negotiation skills, problem solving skills and analytical skills
Effective communication and interpersonal skills
Work collaboratively and co-operatively across the whole organization and with key stakeholders
Commercial orientation & Relationship orientation
Should have worked in Ahmedabad for atleast 2yrs.
Candidate from IT company preffered.
Thanks & Regards,
Deepthy Chengappa
| Recruitment Consultant|New Era India Consultancy Pvt Ltd |
|Mobile:+91-9845551066|T:080-41231180, Extn: 737|E-Mail: m.deepthy@neweraindia.com
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