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AM - Operations (Customer Service)
Written by MBA Jobs   
Thursday, 11 February 2010
Job Code: 12813
Location:
Assistant Manager - Operations

   YOU :

   1. Must be from strong process background. Flair for sales welcome..
   2. Managed a team of 30 - 50 members preferably Data Entry operators.
   3. Must have coached and mentored the team members.
   4. Manpower planning, recruitment, training and appraisals.
   5. Strong in customer relationship management.
   6. Lead operational excellence initiatives in the organisation
   7. Train / Implement / Review Process with preventive and corrective actions.

Experience :

    * Min. 3 years  and atleast 1 year of relevant experience in operations
    * Experience in document management and warehousing solutions preferred

Educational Qualification: Minimum Graduate, Preferred MBA

Location: Hyderabad & Bangalore

Preferred Industry : ITES / BPO  / KPO / Customer Service

CTC : 2 Lac to 2.65 Lacs (Depending on the candidate)

Interested candidates to send their resume to am@recordsanddata.net


 
 
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